The New York Times fixed an error in its iPhone app today that inadvertently directed customers to a phone sex line instead of its customer service department.
When calling the phone number listed inside the Times iPhone app, customers heard a sultry voice that offered “hot amateur chat” courtesy of “real working girls.” The Times had accidentally reversed the last two digits of the customer service number. So instead of (800) 698-4637, the app listed (800) 698-4673.
Adam Kaplan of The New York Times contacted TheAppPlanet to notify us they were aware of the error and working on a fix. By this afternoon the number had been corrected. The Times was able to edit the customer service phone number without pushing a new download through the App Store.